One workspace per client
Each client gets its own monitors, alert routing, incidents and status page. Nothing leaks between clients, and offboarding a client is one workspace, not a hunt through shared dashboards.
For agencies
Uptime monitoring for agencies that manage client sites
Monitor every client website, API and AI workflow from one account, keep each client separate, and give them a branded status page instead of a support ticket.
- 01Client workspaces: 3 on Professional, 10 on Business
- 02White-label status pages with custom domains
- 03Quorum-based alerting across monitoring regions
- 04Website, API, multi-step, SSL, DNS and AI agent checks
Direct answer
An agency needs monitoring that separates clients cleanly, keeps alert noise down across a large portfolio, and makes uptime visible to clients. PingAlert gives each client its own workspace with monitors, alerts, incidents and a white-label status page, confirms failures across regions before paging anyone, and prices by plan rather than by seat.
Built for client portfolios
Portfolio view for your team
See client health and active incidents across every workspace in one place, so the on-call engineer knows which client is affected before the client calls.
Less noise across many sites
Monitoring dozens of client sites multiplies false alarms. Failures are confirmed across regions before alerts fire, notifications are deduplicated, and quiet hours and escalation policies keep shared rotations sane.
Status pages clients can trust
Publish a branded status page per client on their own domain, with subscriber notifications and incident history, so updates reach their customers without your team writing individual emails.
Predictable plan pricing
Plans are priced per account with monitor and workspace limits, not per user, so adding a responder or a client stakeholder does not change the bill.
Every check type a client stack needs
HTTP and keyword checks for marketing sites, API and multi-step checks for logins and checkouts, SSL certificate expiry warnings, DNS and TCP checks, heartbeat monitors for scheduled jobs, and AI agent monitoring in Beta for clients shipping AI features.
How it works
Get set up in an afternoon
- 01
Create a workspace per client
Add the client, apply a monitor template and set the alert channels their team uses.
- 02
Add the checks that matter
Start with the homepage, login, checkout or key API, then SSL and DNS. Add multi-step checks for revenue flows.
- 03
Publish a branded status page
Point a custom domain at the status page and invite the client to subscribe to updates.
- 04
Report uptime every month
Use uptime and incident history in client reviews to show the value of the retainer.
- Website Monitoring for Agencies: Cover Every Client SiteA practical website monitoring playbook for agencies managing multiple client sites, APIs, alerts, and retention risk across one portfolio.
- Uptime Reports for Agencies: Monthly Client ReportingHow agencies can turn uptime monitoring data into monthly client reports that show reliability, response quality, and next-step accountability.
- Agency Incident Response Playbook for Client OutagesA practical incident response workflow for agencies managing client website and API outages across multiple accounts, channels, and stakeholders.
- Black Friday Monitoring for Agency ClientsHoliday readiness across a client portfolio: tier clients by revenue risk, set per-client freezes, template monitoring, staff on-call and report after peak.
Direct answers
Questions teams ask
How many clients can I manage in PingAlert?
Professional includes 3 client workspaces and Business includes 10, each with its own monitors, alerts, incidents and status pages. See the pricing page for current limits.
Can each client have its own branded status page?
Yes. Each client workspace can publish a white-label status page, with custom domains on paid plans and subscriber notifications.
How does PingAlert reduce false alarms for agencies?
Checks run from multiple regions and failures are confirmed across regions before alerting, with deduplicated notifications, quiet hours and escalation policies.
Is pricing per user?
No. Plans are priced per account with monitor and client workspace limits, so adding responders does not increase the price.